FLIPKART : फ्लिपकार्ट का ऐलान, अबकी बार आएगी बिग बिलियन डे से बड़ी सेल
By: Inextlive | Publish Date: Sat 31-Jan-2015 03:38:43 | Modified Date: Sat 31-Jan-2015 03:40:13
फ्लिपकार्ट का ऐलान, अबकी बार आएगी बिग बिलियन डे से बड़ी सेल
फिर आएगी बिग बिलियन डे सेल
पिछले साल 10 अक्टूबर को संपन्न हुई फ्लिपकार्ट की 'बिग बिलियन डे सेल'
पर सोशल मीडिया पर लोगों का गुस्सा साफ दिखा था. लेकिन फ्लिपकार्ट के
अनुसार पिछली बिग बिलियन डे सेल उनके लिए एक अच्छा अनुभव रही है. इसलिए हम
इस सेल को एक बड़े स्तर पर ले जाने के लिए पूरी तरह से जुट गए हैं.
गौरतलब है कि फ्लिपकार्ट ने इस सेल के दौरान 10 घंटे में 600 करोड़ रुपये
के प्रॉडक्ट बेचे थे. लेकिन हजारों ग्राहकों को सिर्फ प्रॉडक्ट के सोल्ड
आउट होने की इनफॉर्मेशन से संतोष करना पड़ा था. इसके बाद हजारों आनलाइन
बायर्स ने सोशलमीडिया पर फ्लिपकार्ट के प्रति अपना गुस्सा जाहिर किया था.
इसके बाद फ्लिपकार्ट प्रबंधन ने ऐसे ग्राहकों से सामुहिक रूप से माफी मांगी
थी.
टेक्नोलॉजी पर इंवेस्ट करेगी कंपनी
फ्लिपकार्ट फाउंडर सचिन बंसल ने बताया कि फ्लिपकार्ट अपनी अपकमिंग बिग बिलियन डे जैसी सेल के लिए साइट की तकनीकी क्षमताओं में इजाफा करेगी. उल्लेखनीय है कि करेंटली साइट में 1000 सॉफ्टवेयर डेवलपर्स और अन्य इंजीनियर काम करते हैं. इसके साथ ही फ्लिपकार्ट ने अन्य ईकॉमर्स साइटों से ब्लॉक किए गए ऑनलाइन सेलर्स को अपनी साइट पर पंजीकृत करने से इंकार कर दिया है. उल्लेखनीय है कि इस समय फ्लिपकार्ट पर 4000 सेलर्स अपने प्रॉडक्ट सेल कर रहे हैं.
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BENGALURU: Online retailer Flipkart, which took quite a few knocks during its big discounted sale day last October, has started preparing for another such event at the end of this year that will be "many times bigger" and is working to improve its ability to anticipate demand, deliver goods faster and eliminate sub-standard and fake products.
"The sale emerged as a great learning experience for us and we have already started to implement processes in order to scale up our tech capabilities," said Sachin Bansal, CEO and co-founder of Flipkart.
Almost 1.5 million shoppers bought goods such as phones, clothes and accessories worth over $100 million from Flipkart on the Big Billion Day sale on October 6. However, several buyers looking for bargains found that the products had been sold out or were greeted by glitches on the website. The founders later apologised to their customers and said they were not adequately prepared for the sheer scale of the event.
Flipkart plans to work closely with sellers on its site to improve its ability to predict demand and invest more in automating its supply chain to speed up delivery, Bansal said. The e-tailer aims to double the strength of its technology team in the next 12-18 months. It currently employs about 1,000 people in its engineering division.
"Big Billion Day this year will be many times bigger. We also want to see our mobile platform play a larger role in serving customers during this years' sale," Bansal told ET in an interview. Mobile commerce is growing twice as fast as desktop for Flipkart and currently accounts for over half of the company's sales. "The pace at which this medium is catching up with and even surpassing desktops is faster than what we have seen in the US or China, where the concept of mobile commerce has been around for longer," he said.
Bansal, fresh off a company-wide strategy meeting, said that in 2015 it will also focus on data analytics to offer personalised experiences across its mobile apps, marketplace platform and supply-chain network.
Flipkart has a large amount of customer data that can be used to improve sales. During the Big Billion Day sale, it generated almost 500 TB of commerce data. "We primarily use data to predict customer trends based on region, gender, wish list etc., to drive an enriching shopping experience," said Bansal.
The online retailer wants to get to 1 lakh sellers on its online marketplace by the end of the year, according to Ankit Nagori, SVP - Marketplace at Flipkart. It has tied up with small and medium enterprises, government bodies and co-operative societies to increase the number of sellers on the site.
"We aim to have at least 10,000 sellers become millionaires this year through the sales generated on our platform," said Nagori. WS Retail, a company Flipkart hived off earlier, is still one of the largest sellers on the marketplace but others have been catching up, he said, declining to disclose its share of overall sales.
The company will get stricter with merchants selling sub-standard products on the site, said Nagori. Marketplaces like Flipkart face difficulty controlling the quality of items listed by third-party sellers. Some consumer companies have alleged that counterfeits of their products are sold online.
Sellers blacklisted by other ecommerce portals won't qualify to sell on Flipkart. Currently, there are over 4,000 sellers on the site. The company will ensure that sellers have a registered business and can only offer original products with warranties.
"We also have on-ground teams carrying out quality checks at seller facilities from time to time along with mystery shoppers who are constantly monitoring sellers for product quality, delivery timelines and customer friendly return/replacement policies," he said.
The e-commerce company is looking to raise another round of funds at a valuation of $15 billion (Rs 95,000 crore) and to sell goods worth $5 billion by March 2016. It is now valued at $11.25 billion and is set to clock $3 billion in gross sales by the end of the financial year in March.
NEWS SOURCE : http://economictimes.indiatimes.com/industry/services/retail/undeterred-flipkart-gears-up-for-next-big-billion-day-sale-event-to-be-many-times-bigger-than-the-previous-one/articleshow/46071989.cms
टेक्नोलॉजी पर इंवेस्ट करेगी कंपनी
फ्लिपकार्ट फाउंडर सचिन बंसल ने बताया कि फ्लिपकार्ट अपनी अपकमिंग बिग बिलियन डे जैसी सेल के लिए साइट की तकनीकी क्षमताओं में इजाफा करेगी. उल्लेखनीय है कि करेंटली साइट में 1000 सॉफ्टवेयर डेवलपर्स और अन्य इंजीनियर काम करते हैं. इसके साथ ही फ्लिपकार्ट ने अन्य ईकॉमर्स साइटों से ब्लॉक किए गए ऑनलाइन सेलर्स को अपनी साइट पर पंजीकृत करने से इंकार कर दिया है. उल्लेखनीय है कि इस समय फ्लिपकार्ट पर 4000 सेलर्स अपने प्रॉडक्ट सेल कर रहे हैं.
*****************************************
Undeterred Flipkart gears up for next Big Billion-Day sale; event to be many times bigger than the previous one
BENGALURU: Online retailer Flipkart, which took quite a few knocks during its big discounted sale day last October, has started preparing for another such event at the end of this year that will be "many times bigger" and is working to improve its ability to anticipate demand, deliver goods faster and eliminate sub-standard and fake products.
"The sale emerged as a great learning experience for us and we have already started to implement processes in order to scale up our tech capabilities," said Sachin Bansal, CEO and co-founder of Flipkart.
Almost 1.5 million shoppers bought goods such as phones, clothes and accessories worth over $100 million from Flipkart on the Big Billion Day sale on October 6. However, several buyers looking for bargains found that the products had been sold out or were greeted by glitches on the website. The founders later apologised to their customers and said they were not adequately prepared for the sheer scale of the event.
Flipkart plans to work closely with sellers on its site to improve its ability to predict demand and invest more in automating its supply chain to speed up delivery, Bansal said. The e-tailer aims to double the strength of its technology team in the next 12-18 months. It currently employs about 1,000 people in its engineering division.
"Big Billion Day this year will be many times bigger. We also want to see our mobile platform play a larger role in serving customers during this years' sale," Bansal told ET in an interview. Mobile commerce is growing twice as fast as desktop for Flipkart and currently accounts for over half of the company's sales. "The pace at which this medium is catching up with and even surpassing desktops is faster than what we have seen in the US or China, where the concept of mobile commerce has been around for longer," he said.
Bansal, fresh off a company-wide strategy meeting, said that in 2015 it will also focus on data analytics to offer personalised experiences across its mobile apps, marketplace platform and supply-chain network.
Flipkart has a large amount of customer data that can be used to improve sales. During the Big Billion Day sale, it generated almost 500 TB of commerce data. "We primarily use data to predict customer trends based on region, gender, wish list etc., to drive an enriching shopping experience," said Bansal.
The online retailer wants to get to 1 lakh sellers on its online marketplace by the end of the year, according to Ankit Nagori, SVP - Marketplace at Flipkart. It has tied up with small and medium enterprises, government bodies and co-operative societies to increase the number of sellers on the site.
"We aim to have at least 10,000 sellers become millionaires this year through the sales generated on our platform," said Nagori. WS Retail, a company Flipkart hived off earlier, is still one of the largest sellers on the marketplace but others have been catching up, he said, declining to disclose its share of overall sales.
The company will get stricter with merchants selling sub-standard products on the site, said Nagori. Marketplaces like Flipkart face difficulty controlling the quality of items listed by third-party sellers. Some consumer companies have alleged that counterfeits of their products are sold online.
Sellers blacklisted by other ecommerce portals won't qualify to sell on Flipkart. Currently, there are over 4,000 sellers on the site. The company will ensure that sellers have a registered business and can only offer original products with warranties.
"We also have on-ground teams carrying out quality checks at seller facilities from time to time along with mystery shoppers who are constantly monitoring sellers for product quality, delivery timelines and customer friendly return/replacement policies," he said.
The e-commerce company is looking to raise another round of funds at a valuation of $15 billion (Rs 95,000 crore) and to sell goods worth $5 billion by March 2016. It is now valued at $11.25 billion and is set to clock $3 billion in gross sales by the end of the financial year in March.
NEWS SOURCE : http://economictimes.indiatimes.com/industry/services/retail/undeterred-flipkart-gears-up-for-next-big-billion-day-sale-event-to-be-many-times-bigger-than-the-previous-one/articleshow/46071989.cms
